Reduce Your Chargebacks

Reduce Your Chargebacks, Increase Throughput

L3 Payments offers tools to help merchants reduce and dispute chargebacks

VMPI and Chargeback Alerts

Visa Merchant Purchase Inquiry (VMPI) is a recently launched tool that allows merchants to stop Visa chargebacks before they’re ever submitted.

Merchants enrolled in VMPI receive a real-time notification from the issuing bank when a customer files a complaint. Before the complaint becomes a chargeback, the merchant will be able to either auto-refund the transaction or provide more information about the transaction to the issuing bank in an attempt to validate the transaction and dispute the complaint.

Additional Highlights of the L3 VMPI Service Include:

Reduce chargebacks and chargeback fees.
Facilitates open communication between issuing banks and merchants.
Better rates – because of our large merchant base we can offer premium cost-savings to merchants using our VMPI service.
Simple, time-saving integration.
And of course…L3’s unparalleled support!

Chargeback Representment

L3’s chargeback representment service disputes chargebacks on behalf of its merchants. Through this process, merchants can recover revenue on disputes by presenting additional transaction details to the cardholder’s issuing bank.

Why is it essential to use a trusted partner for your representments?

Some chargeback reason codes will never result in a won dispute.
In some cases, the time allowed to respond is minimal; a timely response is critical.
Compiling a proper dispute file takes time and know-how.

The purpose of chargeback representment is to recuperate funds. Attempting to manage this process in-house is hugely time-consuming and costly. Partnering with experts ensures that the process is as profitable as possible.